Eastern West Virginia Community and Technical College’s Workforce Education Department is coordinating a free hospitality training series, with the next session set for Oct. 17.
The Hospitality Lunch and Learn Series is led by Debra Frank. Frank recently retired as program director of hospitality management at Allegany College of Maryland (ACM), and she has more than 30 years of experience in the hospitality sector.
Frank developed the original hospitality program at ACM, which expanded to include a degree in culinary arts and certificates in brewing operations, catering and event management, restaurant management, cooking essentials, and baking essentials. Under her leadership, program offerings were relocated to downtown Cumberland where she launched The Culinaire Café, a popular lunch spot that provided students with hands-on experience. In addition, the program purchased a catering van, so students could participate in event planning and catering.
The first training in the series, “Customer Service: A Step Above the Rest,” was held Sept. 12 on the campus of Eastern in Moorefield.
The Oct 17 training, “Improving Restaurant Profitability,” will be held at Canaan Valley Resort State Park, limited to the first 40 registrants. To register for the Oct. 17 training, email WorkforceED@easternwv.edu or call 304-434-8000 ext. 9253 by Monday, Oct. 10.
Subsequent sessions in the series will take place on Nov. 14, followed by Spring 2023 trainings on March 13 and April 17.
The trainings are provided free to the public through support from the Claude Worthington Benedum Foundation in partnership with the Appalachian Forest National Heritage Area.
Learn more about the free Hospitality Lunch and Learn Series at https://easternwv.edu/workforce-education/hospitality.