WVU/Grant Memorial Hospital (GMH) has earned several prestigious awards in recent months, starting with a 5-Star Rating from the Centers for Medicare and Medicaid Services (CMS) in overall quality and patient experience. This rating reflects the hospital’s excellence in safety of care, mortality rates, patient experience, readmission rates, and timely and effective care. GMH was among just 381 hospitals nationwide to achieve the 5-star rating from CMS.
The hospital also earned 5-star ratings for staff responsiveness and cleanliness. The staff responsiveness rating, based on questions from the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey, measures how quickly patients felt they received assistance after calling for help or needing assistance with the restroom or bedpan. The cleanliness rating highlights GMH’s commitment to maintaining a safe, hygienic, and welcoming environment for both patients and visitors.
In addition, GMH was recognized as one of the best hospitals in the country by Money Magazine. This distinction is awarded based on the facility’s ability to provide safe, high-quality care and excellent patient experience scores. The rankings for 2025 also consider financial transparency and the costs associated with a patient’s stay.
Other hospitals on this prestigious list include the Mayo Clinic, Mass General, Duke, and Cleveland Clinic. John Sylvia, President and CEO of Grant Memorial Hospital, remarked in an email to employees, “While we may not offer the extensive services of these large national providers, the services we do offer are delivered with excellent quality and patient interactions.” He added, “It’s wonderful to see that the caring and dedicated staff and providers at the hospital have been recognized by CMS with a 5-Star Quality and Patient Satisfaction rating, and now this honor. It is truly well deserved.”
The list of the top 75 hospitals in the U.S. was compiled using more than 30,000 data points from over 1,000 hospitals, with GMH ranking #27. It is the only hospital from West Virginia included in this ranking.
Most recently, GMH was named to the Chartis 100 Top Critical Access Hospitals list. Chartis, a leading healthcare advisory firm, announced the 2025 Top 100 Critical Access Hospitals and the 2025 Top 100 Rural & Community Hospitals, based on results from the Chartis Rural Hospital Performance INDEX®. This annual program honors outstanding performance among the nation’s rural hospitals.
Michael Topchik, Executive Director of The Chartis Center for Rural Health, stated, “The Top 100 award program highlights the best performers and serves as a guide for those striving to improve financial and operational performance while continuing to care for the communities they serve.” GMH was one of only two hospitals in West Virginia to receive this prestigious recognition.
